Delivering Business and Technology Solutions for Improved and Quality Performance in the Retail Industry.We help our retail customers succeed in today's competitive and complex environment. All this is possible because of our business and technology skills, rapid delivery, collaborative approach and ability to design business strategies from concept development to implementation to operational assistance.

Our proven retail transformation methodology incorporates essential elements to achieve significant and sustained improvements in a retailer's cost structure. Through our methodology, we develop solutions together and drive results in a compressed time frame and estimated budgets. We use methods such as a value scorecard, which is validated by live profits and losses, to keep the focus on ultimate goals. CIC's retail solutions are focused on improving performance and quality in two critical areas.

Developing Efficient Business Process Improvement

These solutions help companies understand the changing business environment, define their business goals and achieve sustainable results.

Areas of Expertise

  • Supply Chain
  • Store Operations
  • Planning and Execution
  • Retail Merchandising
  • Consumer-Driven Replenishment
  • Finance and Employee Transformation
  • Collaborative Commerce
  • Point of Sales

Strengths in Deploying Innovative and Emerging Technologies

CIC works with our retail clients to build a technology strategy and reliable technology solutions with the emphasis on speed, predictability, agility, greater customer satisfaction and minimum risk.

Area of Expertise

  • IT Transformation
  • Service-Oriented Architecture
  • Enterprise Resource Planning Integration
  • In-Store Radio Frequency Identification (RFID)
  • Data Synchronization
  • Media Networks
  • Warehouse Management systems

Our transformational outsourcing approach combines a focus on reduced cost and enhanced service while enabling rapid business transformation with more flexibility and less risk. This is made possible through our strategy, superior collaboration and emphasis on sustainable results in improving operational performance. The retail and distribution team with its deep domain knowledge focuses on providing solutions centered around core retail and distribution business processes. In addition, this business unit uses its intimate knowledge to blend customized offerings in the CRM e-business, CRM, SCM, technology infrastructure, ERP, data warehousing and business intelligence spaces.These offerings are specifically tuned to the needs of industries that form its area of core competences, which are grocery; pharma and multichannel retailing; apparel and footwear; food and beverage; home and personal care; and wholesale distribution industries.

CIC works with industry specialists and clients through our centers of excellence in supply chain planning and execution; merchandizing and pricing; RFID; pharmacy in retail; in-store solutions; trade promotions management; manufacturing systems for companies; and data analytics.

By implementing a store manager's work bench solution for a leading retailer or by improving the demand forecasting accuracy, our domain team is constantly involved in innovative solutions to help clients address their needs. Our offer is consulting, application development and maintenance, and process improvement.

By implementing a store manager's work bench solution for a leading retailer or by improving the demand forecasting accuracy, our domain team is constantly involved in innovative solutions to help clients address their needs. Our offer is consulting, application development and maintenance, and process improvement.

Our consultants have deep expertise in the retail industry because they have worked extensively in these industries and acquired very credible knowledge. They bring in rich perspectives of the problems of these industries and the solutions that help to address these problems.

Our customer centricity is of the utmost importance, and our solutions are not just based on a "how to" analysis but also on a "why to" analysis. Our goal is to help our customers with increase in their sales revenue and productivity with by retaining costs and having a competitive advantage.